Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is qualified to fairly quickly care for all our hosting plans customers’ concerns and guidance requests. Via our ticketing system, you’ll be able to supply your inquiry and a support team fellow member will, no doubt return to you within max an hour. In reality, practice has confirmed that the usual solution period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of technicians will be on–line for you 24x7x365 to react to all your issues and to address any situation you will probably have. You can easily post a help support ticket from your Web Control Panel or send us an email any time. In addition, on business days, you are able to call us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included an in depth practical knowledge base into the Control Panel to enable you to get hold of effective step by step instructions any time. Each area of the Control Panel has its own contextual support area showcasing a list of how–to articles. We have also made video clips to present you with a more effective visual representation of the correct way to perform any presented activity.